This Privacy Policy explains how PocketKnife Apps Inc. ("PocketKnife Apps," "we," "us," or "our") handles information in connection with our websites, mobile applications, and related services (collectively, the "Services"). We are a consumer software company, and we are committed to building products that respect your privacy. As a core principle, we collect as little personal information as possible.
By using our Services, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Services.
1. Information we collect
We have designed our Services to function with minimal personal information. In most cases, you can use our apps without creating an account or providing any details that personally identify you.
- Information you provide. If you contact us directly — for example, by email for support — we receive the information you choose to share, such as your email address and the contents of your message.
- Information stored on your device. Many of our apps store your content and settings locally on your device. This information stays on your device and is not transmitted to us unless a specific feature (such as device backup or sync) clearly states otherwise.
- Limited technical and diagnostic data. Our apps and websites may process basic, non-identifying technical information — such as app version, device type, operating system version, and crash or error logs — to keep our Services stable and secure. Where this data is collected, we aim to keep it aggregated and non-identifying.
We do not sell your personal information, and we do not build advertising profiles about you.
2. How we use information
We use the limited information described above to:
- provide, operate, and maintain our Services;
- respond to your support requests and communicate with you;
- diagnose technical problems, fix bugs, and improve performance;
- understand, in aggregate, how our Services are used so we can improve them; and
- protect against fraud, abuse, and security threats, and comply with our legal obligations.
3. Our basis for processing
Where required by applicable law, we process personal information on the basis of your consent, our legitimate interests in operating and improving our Services, and our need to comply with legal obligations. You may withdraw consent at any time by contacting us, though this may affect your ability to use certain features.
4. How we share information
We do not sell or rent your personal information. We may share limited information only:
- With service providers who perform functions on our behalf (such as cloud hosting, crash reporting, or analytics), under obligations to protect the information and use it only as we direct;
- For legal reasons, when we believe in good faith that disclosure is required to comply with the law, enforce our agreements, or protect the rights, safety, or property of our users, the public, or us; and
- In a business transfer, such as a merger, acquisition, or sale of assets, in which case we will continue to protect your information and notify you of any material changes to this policy.
5. Third-party services
Our apps are distributed through third-party platforms such as the Apple App Store and Google Play. Your use of those platforms, and any in-app purchases, are governed by the privacy policies and terms of the relevant platform provider, not by us. We may also rely on reputable third-party providers for infrastructure, crash reporting, or aggregate analytics; these providers process data on our behalf and are bound to protect it. We encourage you to review the privacy policies of any third-party services you use.
6. Data retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. Support correspondence, for example, is kept only as long as needed to assist you and maintain our records. Content stored locally on your device remains under your control and can be deleted by removing the app or clearing its data.
7. Security
We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. You are responsible for keeping your devices and accounts secure.
8. Children's privacy
Our Services are intended for a general audience and are not directed to children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
9. Your rights and choices
Depending on where you live, you may have rights under applicable privacy laws — including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), the EU/UK General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA). These may include the right to:
- access the personal information we hold about you;
- request correction of inaccurate information;
- request deletion of your personal information;
- withdraw consent to certain processing; and
- make a complaint to a privacy regulator.
To exercise any of these rights, contact us using the details below. We will respond within the time required by applicable law. We will not discriminate against you for exercising your privacy rights.
10. International users
PocketKnife Apps Inc. is based in Canada. If you access our Services from outside Canada, please be aware that your information may be processed and stored in Canada or in other countries where we or our service providers operate, which may have data-protection laws that differ from those in your jurisdiction. Where required, we take steps to ensure your information receives an adequate level of protection.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect constitutes your acceptance of the revised policy.
12. Contact us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
PocketKnife Apps Inc.
Email: [email protected]